Job Posting: Cincinnati Zoo Commissary Manager

The Cincinnati Zoo & Botanical Garden is known for many things – our conservation efforts, our green initiatives, our friendly staff… but did you know that we have a strong set of core values that make us the best team around, and a Top Workplace in Cincinnati? We’re more than coworkers… we’re family. By building Collaborative Relationships, displaying Positivity & Energy, having Pride, Passion & a Sense of Ownership, supporting Accountability, Mutual Trust& Respect, and embracing Progressive Thinking, we have built a team of dedicated staff that focuses on our visitors, our community & our future. These are our Core Values. This is what we believe and how we act. If this gets you fired up, maybe you belong in our Zoo! Summary: Under direction of the Curator of Nutrition, provide experienced oversight of ordering, receiving, preparation, and delivery of food and supplies to animal buildings and exhibit areas, using proper sanitation and cleaning guidelines; maintain buildings in assigned areas. Supervises Commissary staff.

Responsibilities include, but are not limited to:

  • Receives deliveries of animal food and prepares the daily animal dietary requirements for delivery to the holding areas throughout the park
  • Maintain the highest cleaning standards for all the work areas for the preparation of food, preparing animal nutrition; delivering the animal food; truck(s) upkeep and maintenance; and maintaining a clean work area within the hay barn. Pass simulated USDA and in-house inspections daily.
  • Train assigned staff in their areas of work including preparation, sanitation and professional conduct. Lead by example with everything you do; “Walk the Talk.”
  • Monitor the work of assigned staff for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications
  • Establish and maintain a collaborative and effective rapport within the Commissary team and with all its customers
  • Monitor ordering & inventory; coordinate all ordering through the Purchasing Department
  • Track items purchased to monitor usage to assist with inventory control and budget management
  • Oversight of the browse program in conjunction with the Curator of Nutrition and Director of Animal Health
  • Truck driving responsibilities may require driving both inside and outside the Zoo and pulling a trailer
  • Perform other duties as assigned


Education & Experience

  • Must have a high school diploma or GED. Bachelor’s degree in biological science, nutrition or related field preferred.
  • Must have at least three years of related experience in food preparation, warehouse logistics, etc.
  • Minimum 3 years’ supervisory experience required
  • Equivalent combinations of education and experience sufficient to successfully perform the essential duties of the job will be considered

Required Knowledge, Skills & Abilities

  • Self-starter with demonstrated initiative and excellent follow-through
  • Must be flexible, self-motivated and a team player
  • Effective personnel management
  • This position requires a person to be detail-oriented and able to complete certain tasks within an allotted period
  • Proficiency with Microsoft software programs and the ability learn new programs & tasks
  • Be timely and reliable in attendance and performance
  • Effectively communicate both orally and in writing

Working Conditions:

Employment is contingent upon passing a pre-employment, post-offer drug & nicotine screen and background check & physical. While performing the duties of the job, the incumbent is regularly required to drive, stand, walk, climb, lift overhead, push/pull and utilize manual dexterity to use various tools, machines and equipment. The incumbent is regularly exposed to outside weather conditions and must be able to lift/move/carry up to 50 pounds frequently, and 75 pounds occasionally without assistance; have a valid driver’s license (and insurable to drive a Zoo vehicle). The job requires the ability to bend up and down regularly. This position is part of AFSCME Local 282 and the incumbent is subject to a 90-day probationary period and the deduction of monthly Union dues.

Zoo Benefits: The Cincinnati Zoo & Botanical Garden offers a comprehensive benefits package including affordable medical, dental & vision coverage; 401(k) plan with company match; flexible spending accounts; generous paid time off (vacation, holiday and sick leave); company-paid disability & life insurance; park discounts and free passes.

To apply for this position: Qualified applicants must apply via our online application on our website at Cover letter and resume should be attached to your online application.

Applications will be reviewed as they are received, with the intent of filling the position with the best candidate.

Founded in 1873 and officially open in 1875, the Cincinnati Zoo & Botanical Garden is the second oldest Zoo in the United States. Rated by peer zoological parks as one of the best zoos in the nation, the Cincinnati Zoo continues to set the standard for conservation, education and preservation of wild animals and wild spaces. Over 1.8 million people visit the Zoo annually. The Zoo features more than 500 animal and 3,000 plant species, making it one of the largest Zoo collections in the country. The Cincinnati Zoo & Botanical Garden was rated the #1 attraction in Cincinnati and one of the top five zoos in the nation by Zagat Survey. It has also been recognized by Child Magazine as one of “The 10 Best Zoos for Kids.” The Zoo is an accredited member of the American Zoo & Aquarium Association (AZA), and is internationally known for its success in the protection and propagation of endangered animals and plants, and engages in research and conservation projects worldwide. The Cincinnati Zoo & Botanical Garden is an equal opportunity employer and does not and will not discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status or other protected status.


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